SkillsTree: Using the evidence base to help veterinary staff overcome common professional challenges

When it comes to veterinary continuing education, SkillsTree is the new kid on the block.


Founded in 2016 by veterinary surgeon Jenny Moffett, the company specialises in supporting veterinary staff to develop non-technical skills. Jenny, who is also lead coach for SkillsTree, explains: “Veterinary professionals work very hard, often leaving them little time to reflect on how their career is going. At some stage, most of us have felt those ‘Am I in the right place?’ or ‘What else is there?’ niggles. SkillsTree helps veterinary professionals to overcome obstacles that they face in their working lives.”

Jenny came up with the idea for SkillsTree when she noticed a gap in the market for evidence-based communication and wellbeing training which could be offered over a range of platforms. In the last 12 months, SkillsTree has rapidly expanded its client base; their most popular service, resilience training, has been rolled out to veterinary staff in Ireland, the UK, Austria and the Netherlands. Client feedback has led to the course also being offered in an online format, with the first version launched in May this year. Jenny says: “We’ve been exploring online delivery as a way of reaching clients who can’t, or don’t like to, travel long distances for training. There’s also the added advantage of being able to create an online community, so that learning continues long after training has taken place.”

The next online offering from SkillsTree is an interactive course designed to help veterinary staff build strategies to manage difficult client encounters ( With courses on people management and wellbeing in the wings for 2018, there’s a clear commitment to helping veterinary staff address common professional issues. As Jenny says: “There’s nothing the SkillsTree trainers enjoy more than seeing those ‘ah-ha’ moments during a session. It’s great to see clients realise that there are many simple, practical strategies they can use to manage almost any challenging veterinary situation.”



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